Política de reembolso

Return and Refund Policy - Top Fragrances LLC

Last updated: [Date]

At Top Fragrances LLC, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a return and refund option under the following conditions:

1. Return Conditions

• Products may be returned within [5] days from the date of purchase.

• The item must be unused, in its original packaging, and with all tags intact.

• We do not accept returns of opened, used, or customer-damaged products.

• A receipt or proof of purchase is required to process the return.

2. Return Process

• To initiate a return, contact our customer service team at [topfragrances07@gmail.com].

• Once the return is approved, we will provide instructions on the process and shipping details.

• Return shipping costs are the responsibility of the customer, except in cases of defective products or shipping errors.

3. Refunds

• Once the return is received and the product condition is verified, we will process the refund.

• Refunds are issued via the original payment method used at the time of purchase.

• The refund process may take [5] business days, depending on the payment method and financial institution.

4. Non-Returnable Items

• Discounted or sale items.

• Customized or made-to-order products.

• Opened or used products unless they are defective.

5. Exchanges and Defective Products

• If you receive a defective or incorrect product, please contact us within [5] days to arrange a replacement at no additional cost.

• Photo evidence of the defective item is required before processing the exchange.

6. Contact Information

For any questions regarding our return and refund policy, please contact us at [topfragrances07@gmail.com].